FTC Sues Dollar General Over Deceptive Pricing, Customers Say Prices on Shelves Don't Match Register
The FTC and 20 states have filed a lawsuit against Dollar General, accusing the company of deceptive pricing practices where customers are charged more at the register than the prices displayed on shelves and in advertisements. This comes after reports of discrepancies between app prices and in-store prices, with some customers paying significantly more than what was advertised.
Users are split on the issue. Some, like Zedstrian, claim prices on the app were lower than in-store prices, while others, like randompasta, describe Dollar General as chronically under-staffed and in disarray. Maeve argues that Dollar General is the only option in food deserts, while daychilde calls it a 'discount grocery' store with 'shittier products and per-unit prices.' Infrapink points out that the described pricing practices are standard in America and legally accepted, contrasting with the perception of deception.
The community consensus leans toward viewing Dollar General's pricing as deceptive, with many citing specific instances of price discrepancies. However, there are significant fault lines, with some defending the company as a necessary option in underserved areas and others criticizing its poor customer service and operational conditions.
Key Points
#1Customers report paying more at the register than the prices displayed on shelves and in advertisements
Zedstrian noted that prices on the app were lower than in-store prices, while randompasta described stores as 'awful' and 'chronically under-staffed.'
#2Dollar General is seen as the only option in some communities
Maeve and nastronot argue that Dollar General is the only grocery option in food deserts, though others like adarza call it 'overpriced.'
#3Some users defend the pricing practices as standard and legal
Infrapink claims the described pricing practices are 'standard in America and legally accepted.'
#4Critics highlight poor customer service and store conditions
mokus and randompasta both criticized Dollar General for mistreating employees and poor store conditions.
Source Discussions (3)
This report was synthesized from the following Lemmy discussions, ranked by community score.